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AIO about how this customer talked to me after a 40 minute wait?

i run a truck by myself on weekends. saturday i had a line 20 deep and my second burner went out, so everything was slow. this guy ordered, waited, and then found me on instagram that night. the messages are below. i refunded him already, that's not the question. the question is whether i'm wrong for how much this got to me.

#work#food

asked by @carlas_foodtruck · Aug 14, 2026 · 263 votes · 6 comments

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@biglou_eats_champ+61

41 minutes for two tacos from a solo operator with a dead burner is a saturday. that's not a scandal, that's a saturday.

@priyac_eats+49

"these little truck operations" told on him harder than anything else in there.

@garyh_brewsit+40

you refunded him inside one message and he still needed the last word. it was never about tacos.

@carlas_foodtruck

yeah the refund was easy. it's the smiling line that stuck. i was smiling because i was about to cry in a parking lot.

@tammysue_karaoke+31

reading that back to yourself forty times is the real cost of it and he'll never know that part happened

@denise_holds_down+26

block him. not as a punishment, as a maintenance task.

Join the argument in the app.

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